At Asthma Care Wellness, we ensure quality and care in every order. Since our medicines are often customized and prepared specifically for each patient, we generally do not accept returns once the product has been delivered.

However, returns or replacements may be considered in the following cases:

• Damaged or defective product received
• Incorrect item delivered
• Package tampered during transit

To request a return or replacement, patients must inform us within 24–48 hours of delivery with proper proof (photos or videos).

Please note:

• Opened or used products are not eligible for return
• Consultation fees are non-refundable once the service is provided
• Refunds (if applicable) will be processed within a reasonable time after verification

Our goal is to maintain fair, hygienic, and patient-safe practices while ensuring customer satisfaction.